Frequently Asked Questions
Everything you need to know about your C-IN2 order and more.
What is the best way to choose my size for C-IN2 underwear?
We recommend referring to our specific size chart available on each product page. Our fits range from the body-hugging 'Slingry' to the more relaxed 'Core' collection, so measuring your waist is the best way to ensure a perfect fit.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Domestic shipping within the US usually takes 3-7 business days, while international shipping times vary by destination and selected shipping method.
What is your return policy for undergarments?
For hygiene reasons, we can only accept returns or exchanges on items that are unworn, unwashed, and in their original packaging with all tags attached. Please initiate your return within 30 days of purchase.
Do you offer international shipping?
Yes, C-IN2 ships worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient.
How should I care for my C-IN2 products to ensure they last?
To maintain the integrity of the elastic and fabric, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using bleach or high heat in the dryer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.