Returns & Exchanges
C-IN2 New York wants you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on unworn items in their original packaging. Please note that for hygienic reasons, underwear must be unopened and have all original tags attached to be eligible for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are intact, and include a copy of your packing slip inside the box.
Ship It Back
Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing